Social media and networking channels have during the past year established themselves as the preferred method of communication amongst the varied publics that we interact with. Facebook, Twitter and Youtube have become part of the mainstream.
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Social media and networking channels have during the past year established themselves as the preferred method of communication amongst the varied publics that we interact with. Facebook, Twitter and Youtube have become part of the mainstream.
Britain is a country with little focus on customer care. In fact for many UK businesses rewarding customers for their spend and loyalty appears to be an after thought. Rarely do companies invest in their customers so to get them to do the ‘word-of-mouth’ sale on their behalf, which as we know is the best endorsement and way to get new customers in.
I have seen the end of travel guidebooks, and I saw it in Vietnam. Travelling in Asia for over three weeks with a stack of paperback guidebooks, a Mac and an iPhone with Apps such as Trip Advisor’s Local Picks and Wikipanion for Wikitravel information, the end of the guidebook was affirmed.