My thoughts on strategy, communications and digital and technology, and how it’s creating opportunities and transforming service delivery in businesses and governments.
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What if the recent ‘Signal Gate’ leak had happened inside a global bank? In this blog I explores how a similar breach in financial services would trigger regulatory action, reputational fallout, and investor backlash—and what leaders must learn to safeguard trust in uncertain times.
In a House of Lords inquiry, Dr Mhairi Aitken (Alan Turing Institute) and Professor Sander van der Linden (University of Cambridge) warned that AI-driven misinformation—seen by 40% of UK adults—undermines trust and reputation. They called for leaders to strengthen regulation, media literacy, and partnerships with tech platforms to uphold credibility.
In today’s multipolar world, diplomacy is no longer the sole domain of governments. Multinational corporations are stepping into roles once reserved for diplomats—navigating geopolitical risks, engaging regulators, and shaping public policy. Corporate diplomacy is now essential for business resilience, reputation, and global growth.
The recent fire at Heathrow Airport exposed more than a power outage—it revealed critical gaps in the UK’s infrastructure resilience and crisis readiness. For leaders in government and business, the incident is a stark reminder: resilience, reputation, and rapid response must be built into strategic planning now.
Artificial Intelligence (AI) is transforming PR by dramatically improving tactical tasks like content creation and analytics. However, strategic advisory—rooted in human judgment, emotional intelligence, and cultural insight—remains essential. Leaders must blend AI efficiency with human expertise to achieve meaningful, trusted outcomes
The UK Government’s digital reform agenda is ambitious, but without strategic communication and stakeholder engagement, it risks resistance and slow adoption. Embedding communications within Agile teams ensures alignment, trust, and success. Discover why communication is the missing link in digital transformation.
Delaware’s proposals to limit shareholder recourse are prompting concerns among global investors and business leaders, who fear a rollback of corporate transparency. By actively lobbying for robust governance, enhancing internal oversight, and advocating for accurate economic metrics, stakeholders can protect trust and long-term market confidence.
In an era where misinformation spreads faster than facts, companies must be prepared to defend their reputation against targeted attacks—especially when they come from high-profile individuals with vast online influence. The recent controversy involving Elon Musk and Verizon’s $2.4 billion FAA contract is an example of how social media can be weaponised to undermine competitors. Musk’s comments on X (formerly Twitter) not only questioned Verizon’s technology but also influenced public perception, investor confidence, and even regulatory discussions.
This blog explores how corporate misinformation can harm corporate reputation, what businesses can learn from Verizon’s situation, and a structured approach to protecting public and stakeholder trust in the face of digital disinformation.
Legal wins mean nothing if your company loses trust. In today’s fast-moving world, reputation is as valuable as compliance. Many companies still let legal teams dictate messaging, but failing to integrate strategic communications with legal counsel can cost businesses their credibility, investors, and long-term success. From Boeing’s crisis fallout to Microsoft’s M&A triumph, this article explores why General Counsel (GC) and strategic communications must collaborate to navigate legal risks while safeguarding trust, reputation, and stakeholder confidence. Boards that fail to act risk financial and reputational losses that far outweigh any legal victory.
