My thoughts on strategy, communications and digital and technology, and how it’s creating opportunities and transforming service delivery in businesses and governments.
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The Board of OpenAI created a crisis out of an internal issue. Their lack of focus or understanding of corporate governance led to not just the sacking of their CEO Sam Altman but their own departure after he returned to lead the company that he co-founded. All because of very poor communication. A lesson to learn for Boards and investors in start-ups everywhere
Elon Musk has bought Twitter, the de-facto channel used by government, politicians and media organisations from around the world to engage with and listen to the public. This purchase is not about freedom of speech, it is about control and shaping policy around the world.
Corporate Venture Capital (CVC) firms are serious investors. Yet while venture capital (VC) firms get the headlines, CVCs can offer insight and industry-specific expertise that can help start-ups they support scale. Yet, CVCs and the value they can share are not as well known.
British Airways CEO Sean Doyle’s letter to customers signals a transformation for the airline and its reputation. But will it deliver and how can it regain confidence in aggressive short and long-haul markets? Simple, redesign the offer and engage Communications and digital innovation professionals to the job.
Last week the Edelman Trust Barometer 2022 and the Royal Society’s research on the online information environment highlighted the impact of social media on the decrease in trust and reputation of governments and the media. How can this be resolved?
Risk and reputation management are critical skills in the communications profession today. Why are they lacking?
Mt view of Reuters Institute’s Journalism, media, and technology trends and predictions 2022
