All tagged engagement

Number 10 Briefing With Lord Livermore: Business Readout

A readout from Lord Livermore’s Number 10 briefing with public affairs professionals, outlining the UK government’s economic growth strategy and the critical role businesses play. The discussion and question and answers highlighted the government’s three-pillar approach—stability, reform, and investment—while addressing key challenges such as regulatory barriers, planning delays, and post-Brexit trade relations. This readout captures the key insights, business implications, and how companies can engage with policymakers to shape the UK’s economic future.

Building digital services is complicated, it takes time and money, and the journey to delivery is full of risk.

Getting the service or technology adopted though is all about setting and managing expectations. For too many products though, the communications happens just before the go-live, when public relations and marketing is commissioned. But is this right? Can communications and engagement better support in the managing of risk during the design and development stages? After all, experience isn’t just set by the interaction with a product, expectations are met, or not, by what users are told before the go-live, by the narrative that is set and promoted.